Shipping policy

Last Updated: 27th May 2026

Thank you for shopping with Rivaz! We are thrilled to share our culturally-inspired streetwear with you. Because our items are exclusively printed on demand, each piece is created specifically for you as soon as you place your order.

Below is everything you need to know about how your order will be processed, shipped, and delivered.

1. Order Processing Time

  • Production First: Since your apparel is custom-printed just for you, we require a processing and production window before your order ships.

  • Timeline: All orders are processed and printed within 2 to 4 business days after receiving your order confirmation email.

  • You will receive a separate notification email as soon as your order has been dispatched from our facility.

2. Shipping Methods Available

We currently offer standard shipping across India through our trusted courier partners to ensure your gear reaches you safely.

3. Delivery Timeframes

Once your order has been processed and leaves our facility, the estimated delivery time depends on your location:

  • Standard Delivery: 5 to 7 business days across most locations in India.

  • Please note that deliveries to remote or non-metro areas may take slightly longer.

(Note: Total time to receive your order = Processing Time + Delivery Timeframe).

4. Shipping Costs

  • Free Shipping: We are currently offering FREE standard shipping on all orders.

5. Tracking Information

We want you to know exactly where your new gear is!

  • Once your order ships, you will receive a shipping confirmation email containing your tracking number(s).

  • The tracking link will typically become active within 24 hours. You can use this link to monitor your package's journey directly to your doorstep.

6. Delivery Issues and Delays

While we do our best to ensure timely delivery, occasional delays can happen due to high volume, bad weather, or courier issues.

  • Address Errors: Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

  • Lost or Delayed Packages: If your tracking hasn't updated for several days, please reach out to us!

Need Help?

If you have any questions about your order's shipping status, we are always here to help. Drop us an email at riturajroy589@gmail.com with your Order Number, and we will look into it right away!